CommunityAlerts.ie is provided by Pin Point Alerts Ltd, a Kilkenny-based company that specialises in alert solutions. Apart from Community Text Alert, other services provided by Pin Point Alerts include local authority alert systems (MapAlerter.com), severe weather alert systems, sports group and team alerts, and various alert systems for private industry clients. We provide the technology for major emergency alert systems for many Irish Councils. Pin Point Alerts is an Enterprise Ireland client and the award-winning technology used on CommunityAlerts.ie has been presented at the United Nations as a positive example of how innovative communications technology can greatly assist during emergency situations. All parts of the CommunityAlerts.ie service are developed by a strong technical team with over 15 years combine IT/Web development experience. The entire system is built from the group up using in-house expertise and feedback from our Text Alert groups.

The CommunityAlerts.ie subscription service was developed during 2013 and came to major prominence after the launch of the Garda Text Alert guidelines around that time. Over the past couple of years, the service has grown from a basic “text alert system” with SMS Text Messaging to become a robust community alert service. Numerous text alert groups across Ireland and each of these appreciate our unique business model which keeps the Text Alert costs to a minimum. The majority of groups using our service are Community Alert groups in towns and parishes across Ireland. However, over the past couple of years this figure has grown to include a number of Resident Associations, Neighbourhood Watch groups and Business Watch groups in urban areas. The system is primed for groups of all shapes and sizes and we encourage you to sign up and take a look at our comprehensive and innovative service.

Text Alert should be easy to administer and, for the large part, should be a self-service system for group managers. Each improvement to our website is intended to make life easy for the Text Alert group manager and we strive to make our service as comprehensive as possible without being complicated. We have an IT development strategy in place for Text Alert and we will continue to improve the service over the months and years ahead. If something changes with the greater Text Alert movement, then we will react and update our service to reflect this. Our system is not static and it will always improve to meet the technological and community trends of the day.

Our pricing strategy is very important to us and we believe our monthly subscription service suits groups of all sizes. We offer cost-price text messaging at just 3.75 cent + VAT per message. By having a revenue model that isn't based on text message figures it means we are capped in our earnings and our focus is to therefore keep your costs down at all times. Our strategy is to keep Text Alert affordable for groups of all sizes, whether you are a resident association of 30 houses (our smallest group!) or a large-scale Community Text Alert group with over 4000 subscribers (our largest group!). We've got a pricing plan to suit your group size and to ensure that Text Alert is something that will always be affordable with great value for money.

The final part of our vision is to continue listening to the Text Alert group managers that use our service. Your suggestions become our new features. We have always welcomed feedback from the groups and our aim is to continue speaking regularly with the various Text Alert group managers to bring about the changes they require. It is the groups that ensure the success of Text Alert and we relish the opportunity to work closely with you at all times.